FAQ

Installation

Cannot open after installation?

Confirm your system meets the minimum requirements (macOS 11.0 or later).

Slow download speed?

Download in a stable network environment.
If using a VPN or proxy, try switching networks.

How to update to the latest version?

Click the Ardot menu in the top-left corner → Check for Updates.
If a new version is available, follow the prompt to download and install it.

Usage

Confirm your network connection is working.
Check that your account and password are entered correctly.
Try resetting your password on the Ardot website.